RMA Request - Parts

RMA (Return Material Authorization) Request

If you suspect that the product you purchased needs to be returned, please complete this form and submit it to us. We will review the problem description you provide and contact you with either alternative solutions or an RMA number and instructions for product return.

Please read our Warranty Policy prior to sending any items back to us.

The RMA order number will allow us and you to track and process your return faster. After you receive your RMA number, please pack the item(s) safely along with a copy of the invoice and ship the item(s) to:

Mosquito Control Technology
(RMA#_______, Invoice#_______)
2384 Durham Dayton Hwy
Durham, CA 95938 USA

IMPORTANT
Customer is responsible for packaging and returning the goods to us undamaged. Mosquito Control Technology will not be responsible for any transit damage. Please also keep a receipt of your return shipment so you can track it. Mosquito Control Technology is not responsible for package(s) lost in the shipment to us. If the product(s) are defective or we sent you the wrong parts, we will sending you the replacement part(s) back free of charge, USPS Priority Mail. Customers will be responsible for the upgrades to other available and more expensive shipping options.

All returned items MUST have the RMA number clearly marked on the outside of box when shipped back to us.

RMA (Return Material Authorization) Request If you suspect that the product you purchased needs to be returned, please complete this form and submit it to us. We will review the problem description you provide and contact you with either alternative solutions or an RMA number and instructions for product return. Please read our Warranty Policy prior to sending any items back to us. The RMA order number will allow us and you to track and process your return faster. After you receive your RMA number, please pack the item(s) safely along with a copy of the invoice and ship the item(s) to: Mosquito Control Technology (RMA#_______, Invoice#_______) 2384 Durham Dayton Hwy Durham, CA 95938 USA IMPORTANT Customer is responsible for packaging and returning the goods to us undamaged. Mosquito Control Technology will not be responsible for any transit damage. Please also keep a receipt of your return shipment so you can track it. Mosquito Control Technology is not responsible for package(s) lost in the shipment to us. If the product(s) are defective or we sent you the wrong parts, we will sending you the replacement part(s) back free of charge, USPS Priority Mail. Customers will be responsible for the upgrades to other available and more expensive shipping options. All returned items MUST have the RMA number clearly marked on the outside of box when shipped back to us.
How you would like us to process your request?
Return Exchange Return For Credit*
Tell us your contact and order information:
First Name	*
Last Name	*
E-Mail Address	*
Company
Telephone	*
Fax
Order / Invoice Number	*
Address
City
State
Zip
Country
What is your primary reason for the return request?
	*
Other:

Enter your problem description in the space provided *